How to Add a Product to the Inservio App

Starting with BILT Intelligent Instructions is simple. Begin by listing the products you want to prioritize. These could be items with high return rates or those that frequently require customer support. Let me know if you'd like further details added!

How to Add a Product to the Inservio App

Starting with Inservio Intelligent Instructions is straightforward:

  • Select Products to Prioritize: Begin by listing the products you’d like to start with, such as those with high return rates or frequent customer support inquiries.
  • Submit Product Files: Send your most current CAD files and any available paper instructions.
  • Set Packaging Deadlines: Share your packaging timelines to ensure an immediate impact on upcoming production runs.
  • Send Product Samples: Ship the products to our Global Brand Support Center, where they will be referenced as we create 3D instructions.

Creating Inservio Instructions

After receiving the CAD files, product, and paper instructions at our Global Brand Support Center, our expert Inservio Instruction Designers conduct a thorough assembly analysis. During this process, they may recommend clarifications or enhancements to the instructions, and sometimes even identify and address potential manufacturing issues.

When the procedure is ready for testing, you'll have the opportunity to review, approve, and share it with internal stakeholders. Upon your approval, the procedure will go live in the Inservio app. With our real-time updating capabilities, you won’t need to wait for another print run to make adjustments!

Typically, this entire process takes around 3 to 6 days.

Ongoing Marketing Support, Data & Real-Time Updates

You'll receive print, digital, and video assets to help inform your customers about this innovative experience. Effectively communicating the benefits of the 3D interactive experience can increase adoption rates, influence purchasing decisions, and improve your return on investment.

Through the Inservio portal, you'll have access to valuable customer and product insights. This information can be shared with key stakeholders, such as your marketing, engineering, data analytics, and product management teams.

Additionally, we can collaborate with your review syndication provider to push Inservio-generated product reviews to retailers. Inservio reviews often have higher star ratings, which can elevate overall product ratings.

Our team will also work closely with you to continually enhance profitability.

We look forward to partnering with you to deliver a premium customer experience that reflects the quality of your products!