5 Industries Where Digital Work Instruction Software Should Be Used

Digital work instruction software simplifies and accelerates the learning process by integrating visual aids, audio, text, and interactive or immersive experiences. Inservio offers solutions to streamline training and improve efficiency across various sectors.

Digital work instruction software is an intuitive and adaptable solution that simplifies and accelerates the learning process for your employees. It brings together visual aids, audio, text, and interactive or immersive experiences. In today’s industrial landscape, visual work instructions offer far more benefits than traditional methods like paper manuals.

Many companies in the industrial space are an ideal fit for digital work instructions because they meet these criteria:

• Geographically distributed workforce

• Complex but consistent processes

• High volume of headcount turnover and/or growth

• Loss of institutional knowledge from an aging workforce or "silver tsunami"

• Digitally native workforce

This article highlights specific industries that have these defining characteristics and can’t afford to miss out on digital work instructions powered by Inservio.

1. Manufacturing

Manufacturing processes are intricate and require extreme precision. For example, an error in automotive assembly can create a safety risk or require extensive rework. Digital instructions, such as those offered by Inservio, streamline these processes and improve quality control by providing detailed information, along with visual aids or immersive experiences. According to a recent survey of manufacturers, 59% of the 179 respondents who were not yet using extended reality (XR) in their training and instructions plan to begin using it within the next five years. Inservio’s digital work instruction software for manufacturing also provides real-time updates, which is critical in an industry where standards and processes frequently evolve. If a change is made to a set of instructions, your employees will instantly see the new version. This helps reduce errors, increases efficiency, and ensures your team uses the most up-to-date and effective strategies in their work.

2. Energy and Infrastructure

Managing large-scale electrical and infrastructure projects often involves providing multiple teams and contractors with clear and standardized instructions. Inservio’s digital work instruction software can standardize these instructions across project sites, ensuring that contractors and employees know exactly what steps to follow, no matter where they’re working on a given day. This not only reduces errors but also improves safety. In addition to digital instructions, extended reality (XR) is emerging in the electrical industry, offering significant value for operations and maintenance, where accuracy is critical to a project’s success. A key focus is enhancing electrical distribution monitoring and alarming, which helps employees isolate risks and restore power more quickly.

3. Oil and Gas

The oil and gas industry is inherently high-risk due to the potential for fires, explosions, and chemical exposure. Employees must follow strict safety procedures to protect themselves and others. Inservio’s digital work instruction software helps ensure that workers operate carefully and accurately in drilling and refining operations. Oil and gas companies can also leverage immersive technology to create training experiences that allow employees to practice dangerous tasks in safe environments. In addition, Inservio’s solutions can support frontline workers by providing them with real-time access to critical information and expert guidance when they face challenges in the field. For example, employees handling delicate or potentially hazardous tasks can use XR and 3D work instructions to clearly visualize the steps they need to take. Workers can also connect remotely with off-site experts via XR, enhancing their safety and reducing the company's carbon footprint. With the International Energy Agency reporting that the oil and gas industry accounts for almost 15% of energy-related greenhouse gas emissions, companies are under increasing pressure to minimize their environmental impact. Inservio's digital work instructions can help them meet these challenges.

4. Construction

Field service and construction work are dynamic, with employees frequently moving between sites, sometimes visiting multiple locations in a single day. Carrying printed manuals is impractical, but workers still need reliable access to work instructions. Inservio’s paperless work instruction software allows these workers to get guidance no matter where they are. Using XR technology, these instructions facilitate better decision-making by identifying potential challenges, optimizing designs, and promoting project success from the outset. In addition, digital instructions can enhance safety by providing immersive training simulations and real-time hazard identification. Workers can learn how to operate complex equipment or heavy machinery through virtual simulations, eliminating the risk of damage, costly repairs, and reducing future errors. In an industry where accuracy is crucial, Inservio’s software provides real-time updates to field technicians, ensuring they always have the latest instructions. This helps prevent the use of outdated procedures that no longer comply with standards or regulations.

5. Aerospace and Aviation

The aerospace and aviation industry is strictly regulated—and for good reason. Even a small error can pose a significant safety threat, making accurate and compliant work instructions crucial. Inservio’s interactive work instructions in maintenance, repair, and overhaul (MRO) operations help ensure that employees follow procedures correctly. With augmented reality (AR) enhancements, maintenance personnel can visualize and interact with 3D models of aircraft components, giving them a deeper understanding of complex systems and supporting more efficient and precise repair processes. Inservio’s digital work instruction software is equally beneficial in training. New aerospace technicians and experienced workers looking to upskill can learn about new aircraft models and technologies through immersive instructions. This approach is especially useful in pilot training, where giving trainees hands-on access to emerging technologies can be challenging.

Digitize Your Work Instruction Software With Inservio

For some industries, digital instructions aren’t just innovative and exciting; they’re also key to improving safety, achieving greater quality, and working more efficiently. When your organization decides it’s time to make the switch to digital work instruction software, Inservio is ready to help. Inservio offers turnkey 3D interactive instructions for mobile devices and 3D immersive instructions for training on Apple Vision Pro. Your employees can download their instructions for use without WiFi using our iOS, visionOS, or Android apps, which are available worldwide in 12 languages. Request a demo to learn more about how Inservio’s digital work instruction software personalizes the user experience, reduces cognitive load, and promotes more consistent employee performance.